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02 — Service

Delivery orders & carriers

Carrier charges settled, delivery orders collected and extended, airway bills and terminal handling.

7 steps

Steps in this service

  • Document collection
    LinkswipeWe gather the bill of lading, invoice, packing list and certificate of origin from you or your overseas agent and check they match.Related services: MoFA invoice attestation, Delivery order (e-DO)
    2–6 h
  • Carrier charges & DO fee
    CarrierWe settle the shipping line or airline local charges and delivery order fee when the arrival notice comes in.Related services: Delivery order (e-DO), Sea freight, AWB & cargo handling
    2–6 h
  • Delivery order (e-DO)
    CarrierWe surrender the original bill of lading or airway bill and get the electronic delivery order sent straight to Dubai Customs.Related services: Carrier charges & DO fee, Bill of Entry filing, Document collection
    2–12 h
  • DO extension
    CarrierIf collection runs past the free time, we extend the delivery order with the line so the terminal will still release your cargo.Related services: Delivery order (e-DO), DO re-validation
    2–6 h
  • AWB & cargo handling
    dnataAirway bill processing and ground handling with dnata and Emirates SkyCargo.Related services: Air freight, Delivery order (e-DO)
    2–6 h
  • Terminal handling
    TerminalTerminal handling of containers and air cargo from vessel or aircraft to the holding area.Related services: Storage & demurrage, Offloading
    Immediate
  • Storage & demurrage
    TerminalPort and airport storage builds up daily after the free days. We move quickly to keep it low.Related services: Terminal handling, E-Token gate slot
    Daily

Typical times — not guarantees.

See the chain

Delivery orders & carriers

This is how the service links up with everything it depends on. Add or remove anything, then send it to us.

Clear

Move

Comply

Specialist

Start with one service
The chain builds itself from there.